Quality & Accreditation¶
Track patient-safety incidents, investigate root causes, and monitor quality indicators for accreditation.
Screenshot: Quality dashboard — TODO
Medical → Quality (/medical/quality) shows open incidents, sentinel events, and indicators not
meeting target.
Incident reports¶
Quality → Incidents (/medical/quality/incidents) — report an incident by type (Adverse
Event / Near Miss / Complaint) and severity (Low / Moderate / Severe / Sentinel), with location
and patient. The lifecycle is Open → Under Investigation → Review → Closed; Severe and
Sentinel events require a root‑cause analysis (RCA).
Screenshot: Incident report — TODO
Quality indicators¶
Quality → Indicators (/medical/quality/indicators) — define indicators by category (Patient
Safety, Infection Control, Clinical Outcomes, Efficiency/Access) with a target and
direction, then record measurements per period and track Met / Not Met (rate = numerator /
denominator).
Auto‑compute from operational data — instead of hand‑entering every figure, pick a period (label + from/to) and the system computes selected indicators directly from live data — e.g. bed occupancy rate and surgery cancellation rate — and upserts the measurement. Auto rows behave like manual ones on the dashboard. All three period fields are required; a missing or invalid date shows a validation message on the page (never an error page), and the To date can't be before From.
Sentinel events escalate
High‑severity incidents are flagged as requiring RCA and tracked separately — they shouldn't be closed without a documented investigation.