Skip to content

Hub & Holder

Two role-based work views drive day-to-day custody movement.

Hub Operator

Open Custody → Hub (/app/custody/hub). The hub operator works a queue organised by stage:

  • Inbound — items in transit to the hub.
  • Storage — items currently at the hub.
  • Outbound — items issued to a holder or released to the owner.
  • Returning — items in transit back to the hub.

Accept inbound items into storage and dispatch outbound ones; each action is recorded on the chain.

Screenshot: Hub operator queue — TODO

Holder ("My Custody")

Open Custody → My Custody (/app/custody/holder) to see the chains currently assigned to you. When you're done with an item, use Return to Owner (or hand it back to the hub) — the chain moves to the return stage for the hub to accept.

Always hand off in the system

Physically passing an item without recording the hand-off breaks the trail. Record every transfer so the chain stays accurate and SLAs track correctly.