Front Office

The front-office tools handle the people and paperwork that come through the door — employee grievances, visitors, and official correspondence.

• Grievances

  Raise, route, and resolve employee complaints with confidentiality and SLAs.

• Visitor Queue

  Register visitors, run the department call-queue, and log meetings.

• Darta / Chalani

  The incoming/outgoing correspondence registry with gapless numbering.

Compliance-aware

Front-office records respect confidentiality and access scope, carry AD/BS dates, and keep an audit trail — suitable for the formal record-keeping Nepali offices require.